Cookie Policy

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Rated Excellent on Trustpilot
"The hospitality was just as expected"
"Excellent day at the races"
"Fabulous day at Ascot"
"Royal Ascot village restaurant"
"Had the best time at Royal Ascot"
"Royal Ascot was fantastic from start to finish"
"Taylor and Katie were the nicest people"
"Great experience at Ascot"
"Faultless"
"First timers at Roland Garros"
"Fantastic Football hospitality day"
"We had Katie and Alex accompanying us…"
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What Are Cookies?

This Cookie Policy explains what cookies are and how we use them on our website, the types of cookies we use, the information we collect using cookies, how that information is used, and how to manage your cookie settings.

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. Think of them like digital sticky notes that help our website remember things about your visit – like your preferences or whether you’ve seen certain information before. These cookies help us make the website work properly, keep it secure, provide a better user experience, and understand how the website performs so we can improve it.

How Do We Use Cookies?

Like most online services, our website uses both first-party cookies (set by us) and third-party cookies (set by our service providers) for several purposes. First-party cookies are mostly necessary for the website to function correctly and do not collect personally identifiable information about you.

Third-party cookies are used mainly for understanding how our website performs, how you interact with our website, providing chat support, keeping our services secure, and helping us improve your overall experience with our services.

Types of Cookies We Use

Necessary Cookies

Purpose: Essential for basic website functionality Examples: Session cookies, security tokens, form submission tracking Duration: Session cookies (deleted when you close browser) or up to 24 hours Can you opt out? No – these are essential for the website to work

These cookies are required to enable the basic features of our website, such as:

  • Remembering your cookie preferences
  • Ensuring forms work correctly when you submit enquiries
  • Maintaining security during your session
  • Loading pages correctly

Cookies in this category:

  • Cookie consent preference (cookie-consent)
  • Hosting and security cookies set by our platform to load pages and keep your session secure

Functional Cookies

Purpose: Enhanced website functionality and user experience
Examples: Chat widget functionality, form auto-fill preferences Duration: Up to 12 months Can you opt out? Yes

These cookies help perform certain functionalities like:

  • Enabling our live chat support through Zoho SalesIQ
  • Remembering your enquiry preferences
  • Providing customer support features

Cookies in this category:

  • Zoho SalesIQ chat cookies (zsiqchat, zsiqpersist)
  • Form functionality cookies

Analytics Cookies

Purpose: Understanding website performance and visitor behavior Examples: Google Analytics 4 and PostHog product analytics Duration: Up to 24 months
Can you opt out? Yes

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us:

  • See which pages are most popular
  • Understand how people navigate our site
  • Identify technical issues
  • Improve our content and user experience

Cookies in this category:

  • Google Analytics cookies (_ga, _ga_*, _gid, _gat)
  • PostHog product analytics cookies (ph_*, __ph_opt_in_out)

Marketing Cookies

Purpose: Relevant communication and improved service delivery Examples: Form submission tracking for follow-up Duration: Up to 12 months Can you opt out? Yes

These cookies help us:

  • Remember what events you’ve enquired about so we can follow up appropriately
  • Ensure our marketing communications are relevant to your interests
  • Track the effectiveness of our enquiry forms

Note: We do not use advertising networks or retargeting pixels. Our marketing cookies only relate to enquiries you make directly to us about our corporate hospitality services.

International Visitors

We welcome visitors from around the world. If you’re visiting from the European Union, European Economic Area, or other regions with data protection laws, please note:

  • We use cookies only for the purposes described in this policy
  • You have the right to object to non-essential cookies
  • We obtain appropriate consent before setting optional cookies
  • You can withdraw consent at any time through your browser settings

Third-Party Services

Our website integrates with these third-party services that may set their own cookies:

Google Analytics: Helps us understand website performance

PostHog: Provides product analytics and session replay so we can improve the website

Zoho SalesIQ: Powers our live chat support

These third parties are contractually obligated to process data in accordance with data protection laws.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our cookie usage or legal requirements. When we make significant changes, we will notify you by updating the “Valid from” date at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Information

If you have any questions about this Cookie Policy or our privacy practices, please contact us:

Prestige Corporate Events & Hospitality Ltd
Address: 265-269 Wimbledon Park Road, London, SW19 6NWEmail: support@prestigecorporateevents.comPhone: 0333 305 5377Company Registration: 13559506

For data protection matters, please contact our Data Protection Officer using the same contact details.

This Cookie Policy should be read in conjunction with ourPrivacy Policy. Both policies together explain how we collect, use, and protect your personal information.

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