Cookie Policy

This Cookie Policy explains what cookies are and how we use them on our website, the types of cookies we use, the information we collect using cookies, how that information is used, and how to manage your cookie settings.

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. Think of them like digital sticky notes that help our website remember things about your visit – like your preferences or whether you’ve seen certain information before. These cookies help us make the website work properly, keep it secure, provide a better user experience, and understand how the website performs so we can improve it.

Like most online services, our website uses both first-party cookies (set by us) and third-party cookies (set by our service providers) for several purposes. First-party cookies are mostly necessary for the website to function correctly and do not collect personally identifiable information about you.

Third-party cookies are used mainly for understanding how our website performs, how you interact with our website, providing chat support, keeping our services secure, and helping us improve your overall experience with our services.

Necessary Cookies

Purpose: Essential for basic website functionality Examples: Session cookies, security tokens, form submission tracking Duration: Session cookies (deleted when you close browser) or up to 24 hours Can you opt out? No – these are essential for the website to work

These cookies are required to enable the basic features of our website, such as:

• Remembering your cookie preferences
• Ensuring forms work correctly when you submit enquiries
• Maintaining security during your session
• Loading pages correctly

Cookies in this category:

• WordPress session cookies (wp_, wordpress_)
• Cookie consent preferences (cookie-consent-*)

Functional Cookies

Purpose: Enhanced website functionality and user experience
Examples: Chat widget functionality, form auto-fill preferences Duration: Up to 12 months Can you opt out? Yes

These cookies help perform certain functionalities like:

• Enabling our live chat support through Zoho SalesIQ
• Remembering your enquiry preferences
• Providing customer support features

Cookies in this category:

• Zoho SalesIQ chat cookies (zsiqchat, zsiqpersist)
• Form functionality cookies

Analytics Cookies

Purpose: Understanding website performance and visitor behavior Examples: Google Analytics tracking Duration: Up to 24 months
Can you opt out? Yes

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us:

• See which pages are most popular
• Understand how people navigate our site
• Identify technical issues
• Improve our content and user experience

Cookies in this category:

• Google Analytics cookies (_ga, ga*, _gid, _gat)
• Google Analytics session cookies

Marketing Cookies

Purpose: Relevant communication and improved service delivery Examples: Form submission tracking for follow-up Duration: Up to 12 months Can you opt out? Yes

These cookies help us:

• Remember what events you’ve enquired about so we can follow up appropriately
• Ensure our marketing communications are relevant to your interests
• Track the effectiveness of our enquiry forms

Note: We do not use advertising networks or retargeting pixels. Our marketing cookies only relate to enquiries you make directly to us about our corporate hospitality services.

Google Analytics Cookies

Zoho SalesIQ Cookies

WordPress Essential Cookies

You have several options for managing cookies:

Browser Settings

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.

Chrome: Settings > Privacy and Security > Cookies and other site data

Safari: Preferences > Privacy > Manage Website Data

Firefox: Options > Privacy & Security > Cookies and Site Data

Edge: Settings > Cookies and site permissions > Cookies and site data

Important: If you choose to disable necessary cookies, some parts of our website may not function properly.

Opt-Out Links

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Zoho SalesIQ: You can disable the chat widget by clicking the minimize button

Contact Us

If you have questions about our cookie usage or need help with your settings, please contact us:

• Email: support@prestigecorporateevents.com
• Phone: 0333 305 5377

We welcome visitors from around the world. If you’re visiting from the European Union, European Economic Area, or other regions with data protection laws, please note:

• We use cookies only for the purposes described in this policy
• You have the right to object to non-essential cookies
• We obtain appropriate consent before setting optional cookies
• You can withdraw consent at any time through your browser settings

Our website integrates with these third-party services that may set their own cookies:

Google Analytics: Helps us understand website performance

• Privacy Policy: Google Privacy Policy
• Opt-out: Google Analytics Opt-out

Zoho SalesIQ: Powers our live chat support

• Privacy Policy: Zoho Privacy Policy

These third parties are contractually obligated to process data in accordance with data protection laws.

We may update this Cookie Policy from time to time to reflect changes in our cookie usage or legal requirements. When we make significant changes, we will notify you by updating the “Valid from” date at the top of this policy.

We encourage you to review this policy periodically to stay informed about how we use cookies.

We process cookies based on:

• Necessary cookies: Legitimate interest in providing website functionality
• Functional cookies: Your consent (which you can withdraw)
• Analytics cookies: Your consent (which you can withdraw)
• Marketing cookies: Your consent or legitimate interest in following up on your enquiries

If you have any questions about this Cookie Policy or our privacy practices, please contact us:

Prestige Corporate Events & Hospitality Ltd
Address: 265-269 Wimbledon Park Road, London, SW19 6NW
Email: support@prestigecorporateevents.com
Phone: 0333 305 5377
Company Registration: 13559506

For data protection matters, please contact our Data Protection Officer using the same contact details.

This Cookie Policy should be read in conjunction with our Privacy Policy. Both policies together explain how we collect, use, and protect your personal information.